Contact Center Specialist with knowledge Hebrew language HR BS

<span 72="">Lviv, UA

<span 72="">Full-time on site or remote

<span 72="">Are you passionate about Communication and Data? Nestlé Business Services Lviv team is looking for those who are ready to take on the challenge and become a part of our loyal & dynamic team. In this position, you will be able to apply your skills and knowledge in the international environment, cooperate with Nestlé colleagues across the globe and grow your career within the biggest company in the FMCG industry. Were proud to be an active equal opportunity employer to enhance diversity & inclusion in our company.

<span 72="">You are:

• <span 72="">Attentive to details
• <span 72="">Skilled in MS Office, particularly in MS Excel
• <span 72="">A great communicator and a team player
• <span 72="">Well organized
• <span 72="">Confident in English on at least Intermediate level and Hebrew on Advanced level

<span 72="">With you we will:

• <span 72="">Timely response to customer inquiries;
• <span 72="">Provide required information using available resources;
• <span 72="">Follow up calls where necessary;
• <span 72="">Participate in KPIs trends, root cause analysis of mistakes/errors and problem-solving;
• <span 72="">Ensure the availability of updated Standards due to legal and process changes and Nestlé Best Practices.

<span 72="">Whats in it for you:

• <span 72="">Remuneration package: annual salary review & bonus, 28 days of paid vacation, paid sick leaves, medical insurance, lunch allowance, IT Club discount program;
• <span 72="">Official employment;
• <span 72="">Personal & Professional development opportunities

• <span 72="">International environment and diverse team;
• <span 72="">Relocation package or possibility of distance work

<span 72="">How we will proceed:

<span 72="">You send us your CV - We contact relevant applicants - Interview with a Recruiter - Interview with Hiring Team - Job Offer communication to the Finalist - First working day

<span 72="">Sounds exciting? Submit your CV today!